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Everything you need to stay ahead.

Capabilities

  • strict warning: Non-static method view::load() should not be called statically in /home/resultscompanies/public_html/sites/all/modules/views/views.module on line 1113.
  • strict warning: Declaration of views_handler_field::query() should be compatible with views_handler::query($group_by = false) in /home/resultscompanies/public_html/sites/all/modules/views/includes/handlers.inc on line 98.
  • strict warning: Declaration of views_handler_filter::options_validate() should be compatible with views_handler::options_validate($form, &$form_state) in /home/resultscompanies/public_html/sites/all/modules/views/includes/handlers.inc on line 98.
  • strict warning: Declaration of views_handler_filter::query() should be compatible with views_handler::query($group_by = false) in /home/resultscompanies/public_html/sites/all/modules/views/includes/handlers.inc on line 98.
  • strict warning: Declaration of views_handler_filter_node_status::operator_form() should be compatible with views_handler_filter::operator_form(&$form, &$form_state) in /home/resultscompanies/public_html/sites/all/modules/views/includes/handlers.inc on line 98.
  • strict warning: Declaration of views_plugin_query::options_submit() should be compatible with views_plugin::options_submit($form, &$form_state) in /home/resultscompanies/public_html/sites/all/modules/views/includes/handlers.inc on line 98.
  • strict warning: Declaration of views_plugin_row::options_validate() should be compatible with views_plugin::options_validate(&$form, &$form_state) in /home/resultscompanies/public_html/sites/all/modules/views/includes/handlers.inc on line 98.
  • strict warning: Declaration of views_plugin_pager_none::post_execute() should be compatible with views_plugin_pager::post_execute(&$result) in /home/resultscompanies/public_html/sites/all/modules/views/includes/handlers.inc on line 98.
  • strict warning: Non-static method view::load() should not be called statically in /home/resultscompanies/public_html/sites/all/modules/views/views.module on line 1113.
  • strict warning: Declaration of content_handler_field::element_type() should be compatible with views_handler_field::element_type($none_supported = false, $default_empty = false, $inline = false) in /home/resultscompanies/public_html/sites/all/modules/views/includes/handlers.inc on line 98.
  • strict warning: Declaration of views_handler_argument::options_validate() should be compatible with views_handler::options_validate($form, &$form_state) in /home/resultscompanies/public_html/sites/all/modules/views/includes/handlers.inc on line 98.
  • strict warning: Declaration of views_handler_argument::query() should be compatible with views_handler::query($group_by = false) in /home/resultscompanies/public_html/sites/all/modules/views/includes/handlers.inc on line 98.
  • strict warning: Declaration of views_plugin_style_default::options() should be compatible with views_object::options() in /home/resultscompanies/public_html/sites/all/modules/views/includes/handlers.inc on line 98.

We Deliver Results

The Results Companies is continually evaluating its technology solutions in order to gain efficiencies, such as centralization of all technology, GUI agent-based applications and more. By using leading-edge technology and developing tools, we are able to meet any technological need. We quickly fine-tune, customize and innovate solutions for each client, helping them become or remain a leader in their industry.

Invaluable Experience

We deliver unmatched professional services, training and technical support to ensure the successful deployment of all technology solutions. We have detailed knowledge and experience in contact center management, tools and technology. We know how to bring all of the facets of Telephony, Technology, Workforce Management, Training, Quality and People together in an integrated powerful solution that strengthens our clients' business and meets their goals for the future.

Our technological capabilities include the most advanced:

Network Operating Center

All of our call centers worldwide are connected to our Network Operating Center, located at our headquarters in Atlanta, GA. At this Command Center location, we use the most advanced technology to oversee millions of customer transactions and each agent's inbound and outbound calls to ensure consistent call handling and quality at all times. We can share and connect information instantly, as well as process and verify all customer data.

Call Management Systems

The Results Companies' Centralized Agent Desktop automates customer data gathering, dialing, incoming call routing and response-based script changes. This infrastructure allows our agent's to provide superior customer care in the most cost-efficient manner.

Reporting, Monitoring and Recording

The Results Companies knows how important access to real-time accurate information is for obtaining consistently superior results. With RNet, our reporting, monitoring and digitized recording capabilities enable both our clients and a dedicated account management team to have a complete view of the performance of each agent, call-by-call and minute-by-minute.