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Outbound

Setting the Standard for Customer Acquisition

The Results Companies has provided award-winning performance and set the standards for customer acquisition in the areas of business-to-consumer and business-to-business marketing for some of the largest companies and leading brands in the world.

Constant Improvements

Our company is committed to providing complaint-free calling, and our employee training programs are designed to drive sales with low cancellation rates and a high level of after-sale customer satisfaction. Our quality assurance process has been designed to continually identify ways to improve our service and to ensure the highest level of customer care at all times.

Outbound Solutions

If you want to improve sales per hour, increase conversion rates, lower cancellation rates, lower cost per order and improve customer loyalty, The Results Companies should be your provider of choice. Our personnel, combined with our predictive dialers, interactive scripting and list management system, enables us to more effectively penetrate a client's leads. Our digitized recording capabilities, combined with our real-time monitoring and reporting system, allows us and our clients to immediately access program results online and shadow-monitor any agent.

The Results Companies Outbound Solutions include:

  • Appointment Setting
  • Customer Acquisition
  • Customer Win-Back
  • Database Enhancements
  • Direct Mail Follow-Up
  • Inquiry Service
  • Lead Qualification
  • Market Research
  • Product Registration
  • Satisfaction Surveys
  • Up-Selling/Cross-Selling