The Results Companies LLC Completes SOC 1 (SSAE 16) TYPE 2 Examination

Brian Fallers

FORT LAUDERDALE, FLORIDA, November 26, 2013 – The Results Companies LLC (The Results Companies), a provider of a full range of customer experience management services through Call Center Agents (“Agents”) via phone, email, web-chat and social media to a Partner base focused on Fortune 500 consumer brands, announced today that it has completed a SOC 1 (Statement on Standards for Attestation Engagements No. 16 (“SSAE 16”)) Type 2 examination. The examination was performed by 360 Advanced, P.A., a full-service audit and consulting firm that specializes in integrated compliance solutions, including conducting SOC 1 examinations. SSAE 16, developed by the American Institute of Certified Public Accountants (“AICPA”), is the most widely recognized authoritative guidance that provides service organizations a uniform method for disclosing independently assessed information about the design and operation of internal controls related to their services. Companies who complete an annual SOC 1 examination are able to demonstrate a substantially higher level of assurance and operationally visibility than those companies who do not.

The completion of the SOC 1 (SSAE 16) Type 2 examination typifies The Results Companies’ continued commitment to create and maintain the most stringent controls needed to ensure the highest quality and security of services provided to their customers. The Service Auditors’ Report issued by 360 Advanced, with an unqualified opinion, demonstrates that The Results Companies’ control activities were effectively designed and in operation throughout the reporting period.

Angelo Gencarelli, The Results Companies’ Chief Financial Officer, commented, “Securing customer information is our paramount consideration in every transaction and the annual completion of our SOC 1 (SSAE) Type 2 examination is a crucial validation that our controls and operating procedures are at pace with the latest standards.”

The Service Auditors’ Report includes a detailed description of The Results Companies’ controls and an independent assessment of whether the controls are placed in operation, suitably designed, and operating effectively. To receive a copy of the Service Auditors’ Report, or for any further questions, please contact Geri Green.

File Download: 
November 26,2013