LAPU-LAPU CITY, CEBU (PHILIPPINES), August 29, 2013 – The Results Companies (Results), one of the world’s leading customer experience management partners in the business process outsourcing (BPO) space, announced today that it is opening its fourth contact center in the Philippines and first center outside Metro Manila . The new Mactan Newtown center represents the company’s continued commitment to invest in the Philippines. Results also has offices in Metro Manila at the Silver City Mall in Pasig, Eastwood Cyberpark in Quezon City, and Q Plaza across from the Sta. Lucia Mall.
“We strongly believe in the world class abilities of the Filipino people and our continuous investment here in the Philippines strongly reflects this. The combination of education, attitude and strong desire to excel has created a world class work force that is a strategic advantage and allows our company to continually exceed our client expectation,” said Kevin Betts, Vice President, Facility Development and Administration of The Results Companies. “Mactan Newton represents the next logical step in our continued growth and expansion in the Philippines. Results currently employees over 4,000 employees in the Philippines and is looking to expand the number of employees by 35% more in the fourth quarter of 2013.”
In support of the Mactan Newtown growth, Results is actively hiring for management, executive and agent level positions to support inbound customer service and sales projects. The company is open to host OJT candidates as well.
Results is also anticipating an aggressive Philippine expansion in 2014. “As long as we continue to find educated, talented employees dedicated to exceeding our client’s expectations, we will continue to experience success and rapid growth,” Betts added. “Receiving the 2013 ICT Award for ‘Fastest Growing BPO Company in the Philippines’ as well as being a Finalist for ICT’s ‘2013 Quality Program of the Year’ Award reinforces our approach is working!”