Inbound / Outbound Sales Agent - Sirius XM Radio
The Sales Agent is responsible for providing quality and efficient sales presentations to customers. The Results Companies is seeking team members who are driven by success, confident in their communication skills, and are highly proficient sales individuals.
The Results Companies is a leading-edge customer contact solutions provider for many Fortune 500 companies. Established in 1990, The Results Companies provides services with over 7,000 Customer Service Representatives located in 15 locations worldwide. We are expanding our business and have exciting new sales opportunities in our Galax, VA location for Sirius XM Radio.
The Grad School Dean occupies a key position in the development of Results’ newest Associate by leading them through an organized classroom to production environment supported by high levels of application, practice, observation, and feedback to develop specified levels of key performance indicator attainment.
The primary objective of the Local Resource Planning specialist is to enable each center to improve Key Business Indicators and gain efficiencies by designating the right resources at the right times to service the client’s customers at a given service objective. The LRP supports the contact center by providing accurate, detailed real-time analysis and action planning. The LRP is responsible to ensure the center is balancing resources to achieve maximum efficiency without causing employee dissatisfaction. The Local Resource Planning specialist interfaces with many support personnel at all levels in the organization.
Manage, assist, coach and counsel staff on call floor at a Call Center doing business on behalf of major company. Responsible for driving the performance of a team of staff, as well as contributing to the performance of the call center as a whole. Must be able to accommodate flexible shift, 40 hours or more.